Reference

Your Privacy Policy Before Joining

Your 0ip account links the lobby, wallet, support chats and privacy controls, so this Privacy Policy explains what data we collect before you open an account and after…

Account dataUPI contextPaytm contextPhonePe contextChange requests
0ip Your Privacy Policy Before Joining
CONTACT PATHS

Reach Us About Privacy Requests

Privacy questions need clear routing, so we separate account support from data requests wherever possible.

Privacy email Write to [email protected] with your registered mobile number or email ID, the data request…
Account chat Open account chat after login if your privacy request concerns a recent wallet entry…
Correction request Ask us to correct profile data when your name, mobile number or email ID…
ACCOUNT PRIVACY

How Your Data Is Handled

We handle privacy as an account operation, not as a generic promise. Each data category has a reason, such as login security, wallet settlement, support follow-up, fraud checks or legal record keeping.

Data purpose

We connect each data field to a practical reason, such as creating your account, confirming login activity, processing wallet entries, answering support chats or meeting legal record needs in permitted India regions.

Cookie use

Cookies and similar tools help keep your session active, remember basic preferences and detect unusual access. You can manage browser settings, but some account features may not work without required cookies.

Security checks

We use login alerts, device checks and account verification steps to reduce unauthorised access. If an unusual sign-in appears, we may ask for extra proof before changing personal or wallet records.

Payment records

UPI, Paytm and PhonePe references are kept with wallet history so deposits, withdrawals and disputes can be traced. We store only the details needed to match payments and respond to account queries.

Retention period

We keep records for as long as they are needed for account use, payment checks, dispute handling, fraud prevention or legal duties. When those reasons end, data is deleted or de-identified.

Your requests

You can ask for access, correction or deletion by contacting us with your registered details. We verify the request first, then confirm what we can change, share, restrict or remove.

Privacy Questions For Your Account

This section answers common privacy questions about the data linked to your account, wallet and support contact. It also explains how we treat payments, cookies, device signals and correction requests. Some answers depend on local law, payment partner rules or identity checks. Where a request cannot be completed in full, we will tell you the reason and the available next step.

It covers data you give us, data created by account use, wallet records, device signals, cookie data, KYC material where required, and support chats. It also covers records linked to UPI, Paytm and PhonePe activity.

We collect payment references to match deposits and withdrawals with your account, resolve failed transfers, check disputes and maintain wallet records. We use local payment names such as UPI, Paytm and PhonePe for this context.

Yes, you can ask for access by contacting [email protected] from your registered email ID or by using logged-in chat. We may verify your identity before sharing account, wallet or support records.

Send the corrected detail, your registered contact and any proof we reasonably need. For payment-linked changes, we may ask for a matching transaction reference before updating records connected with UPI, Paytm or PhonePe.

We keep data while it is needed for account access, wallet records, dispute checks, fraud prevention, legal duties or support follow-up. When those reasons no longer apply, we delete or de-identify the record.

Cookies mainly help sessions, preferences, security checks and basic site measurement. They do not replace account verification. You can adjust browser settings, but required cookies may be needed for login and wallet pages.

A request may be declined or narrowed when identity cannot be verified, another person’s data is involved, a payment dispute is open, or legal retention duties apply. We will explain the reason clearly.